How to Choose a Commercial Cleaning Company for Your NYC Building

If you're the owner or supervisor of a commercial property, you have visitors, tenants, and employees visiting daily.

You know it's essential to keep your property in perfect condition for the well-being of occupants, right? Keeping your property clean, fresh, and safe can make visitors view your business differently.

Remember, you don't get a second chance to make an excellent first impression on your clients. Thus, it's essential to choose your commercial cleaning company carefully.

Are you struggling to choose the right cleaning services for your NYC commercial building? Are you unsure how to select a commercial cleaning company that's perfect for you?

Choosing a commercial cleaning services provider for your business can be challenging. You need to ask many questions before making sure it's the right company.

In this blog, we'll discuss what a commercial cleaning company is and how to choose the perfect one. It is a comprehensive guide that aims to help you make informed decisions that will benefit your business.

What Is a Commercial Cleaning Company?

A commercial cleaning company is contracted for various cleaning jobs in various commercial premises. The company comprises many commercial cleaners, who are often referred to as janitors.

These companies use different cleaning methods, chemicals, and equipment and provide custom cleaning programs for businesses.

They provide standard cleaning services for businesses, such as -

• Regular cleaning and maintenance
• Industrial waste cleanup
• Hazardous material disposal
• Sanitization and disinfection
• Carpet and floor care
• Windows and doors cleaning, etc.

These companies can help you maintain a clean, safe, and welcoming environment for your employees and visitors. The janitors perform the cleaning tasks at your convenience to avoid interrupting your workplace operations.

The need for cleaning remains high in commercial places, as the lobby, washrooms, cafeteria, and everything else must be spotless at all times. Hence, property owners look for commercial cleaning service providers who can offer customized cleaning programs.

What Should You Look for in a Commercial Cleaning Company?

Businesses need a commercial cleaning company to uphold a cleaning standard. It has to be up to the mark to live up to their expectations and establish a perfect impression for them.

Numerous companies promise to offer the kind of commercial cleaning services you need. However, to choose the right company for your business, you must look for a few essential things.

We have compiled a list of essential factors to help you determine and choose the best commercial cleaning provider. Consider these points before making the final decision:

• Experience and Training

Check if the company has a proven track record. This isn't just about how long they have been in this business but also about looking deeply into their experience with your specific needs.

The janitors' experience and training with the latest tools and methodologies are essential. Take a look at whether the company provides ongoing employee training, which is important as it gives regular updates on the latest cleaning techniques and safety protocols.

With the necessary training and experience in the field, the company can assure you of providing a spotless commercial space and maintaining your building's cleanliness to the highest standards.

• Customizable Service Offers

During your search for the best commercial cleaning company, you might encounter various service providers claiming to offer customized services. Verify their claims.

Many cleaning companies either provide too many services or are insufficient for your needs.
Every commercial place has unique needs, so customized cleaning services become essential. A good cleaning company understands that there's no one-size-fits-all approach to cleaning services.

Check out the company's service list and ask them to provide details of what they cover under each service category. This will help you know exactly what to expect from them.

• Flexible Scheduling

You don't want anyone to get disrupted while working, right? Make sure the company has flexibility in scheduling its cleaning services.

Even if a company is affordable and meets all your needs, there may be conflicts if they can't be flexible in scheduling.

Ask the cleaning company if they are available 24/7. Regular cleaning services, including day porter cleaning services, can be conducted at any hour of the day without hampering the workflow.

However, when deep cleaning a commercial area or a particular room, you need to ensure the office is vacant and the regular operational workflow is uninterrupted.

• Accountability and Communication

A reliable company must have clear accountability policies and maintain open lines of communication with its clients.

When choosing a provider, find one committed to building a positive and lasting relationship with you. If a provider is courteous to you, they're more likely to address all your requests promptly.

Transparent communication is essential to ensure accountability. Check out the frequency of the company's messages and ask about their preferred mode of communication.

• Safety Standards

You won't want to think of an accident in your building, right? But sometimes, they just do happen.
Ensure the company has proper liability insurance so it doesn't cost you anything extra. You also need to check if the company adheres to industry safety standards. If required, check for proper procedures and infrastructure for handling difficult situations and tasks.

A commercial cleaning company should be fully licensed, bonded, and insured. They should follow industry standards and cleaning protocols according to local standard regulations.

• Quality Supplies and Equipment

One of the most important things you need to look for is the quality and equipment of the cleaning company.

Remember to ask whether they will use their own equipment or need you to have it. A reliable company knows how to do every task efficiently with its equipment.

If the company brings its supplies, buying cleaning supplies saves you money. Companies may also have access to low-noise and eco-friendly cleaning supplies, which can benefit a commercial environment.

• Employee Screening

Nowadays, many commercial cleaning companies are popping up out of nowhere. Some of them subcontract their contracts, and some employ self-employed cleaners.

But when a cleaning company subcontracts, despite their monetary benefits, they don't have any other rights over the cleaners. This can lead to disruption to your cleaning regime.

Thus, remember to check the company's background and employee screening procedures. Also, confirm that the company conducts background checks on its employees to ensure your facility's security.

• Follow the testimonials

You need to learn about the company's previous clients and their experiences. The best way to judge a company is through its client's reviews. Check them out to know the professionalism they maintain and the validation of their service quality.

These considerations will help you find a commercial cleaning company that can deliver the quality of service your business deserves.

Benefits Of Choosing a Commercial Cleaning Company for Your Building

Are you thinking, why hire a commercial cleaning company? Well, we can promise you will get many benefits from them.

Cleanliness and aesthetics matter the most in the corporate world. It is also essential to pay heed to your employees' health, morale, and overall well-being. The best way to achieve well-being is by maintaining cleanliness on your commercial property.

Here are some of the benefits of choosing a commercial cleaning company –

• Professional Standard and Experience

Commercial cleaning companies assure top-quality cleaning services. It ensures that your premises look crystal-clean at all times. With years of expertise and quality delivery, the company promises to maintain professional standards. It adorns your premise with a perfect impression of professionalism.

• Time-Saving Advanced Equipment

Hiring commercial cleaning companies allows you to access the latest cleaning products and technologies. Leveraging these advanced products and technologies gives the best results in the shortest possible time. Cleaning tasks with these advanced supplies can save you much time.

• Healthier Environment

If you opt for commercial cleaning companies, you'll have regular cleaning and maintenance of the building. It reduces the spread of germs and bacteria within the premises and promotes a healthier workspace.

You can also ask your commercial cleaning partner to use eco-friendly cleaning procedures that support your sustainable visions.

• Customized Plans

It is one of the biggest benefits of connecting with a professional cleaning company. Professional janitors have the proper knowledge and expertise to provide customized cleaning services according to your needs.

They can also customize the cleaning schedule according to your convenience.

• Cost-Effective

Regular cleaning and maintenance through professional services can save you a lot of money. How?
Properly cleaning and maintaining your property regularly helps you reduce damage to the building and appliances. It will help you invest less money in repairing and replacing over time.

• Ensured Safety

Professional cleaners use safe products only. They are trained to handle hazardous materials and safely dispose of the waste. Hiring a professional cleaner can also help you reduce your building's environmental footprint.

Mistakes You Should Avoid When Choosing a Commercial Cleaning Company

When choosing a commercial cleaning company, many businesses make mistakes that have a long-term impact. So, how do you choose a commercial cleaning company without making any mistakes? Here is a list you can consider to avoid making any mistakes-

• Don't overlook the experience. If you don't consider the company's experience, it might not meet your expectations.
• Don't ignore references. Failing to check reviews from other clients might make you choose a less reputable company.
• Don't neglect to check for liable insurance. Ensuring the company has insurance is essential as it can protect your business from potential damage.
• Don't fail to verify the candidates. The cleaners should be adequately trained to handle the different needs of commercial spaces. Thus, remember to get some questions ready based on your needs.
• Don't choose price over quality. You may think paying less for the services helps you save money. However, the cheapest options can compromise the quality of cleaning. It may also lead to damage in the future, which will cost you more money to repair. Also, make sure not to overpay.
• Lastly, don't disregard the contract. If you don't review the contract details properly, you can face unexpected issues and costs in the future.

While there can be more mistakes, these are just some common ones. Avoid these mistakes to ensure you select a commercial cleaning company that meets your business's needs and standards.

How to Choose Commercial Cleaning Company – Steps

Now you know all the benefits of hiring a commercial cleaning company for your building cleaning services. Are you ready to connect with a commercial cleaning company or change your provider?

As we said, there's no second chance to make an excellent first impression. Showing your commitment to cleanliness is paramount for showing your clients and customers that you care. The best way to keep your premises clean and safe is by hiring a commercial cleaning service provider that meets your business needs.

However, with all the options available, it's still daunting to choose a single service provider who meets your expectations. Many businesses find it extremely daunting and tiring to shortlist the right company and start with the services.

To help you make the right decision, we have curated a step-by-step guide on how to choose a commercial cleaning company. Let's take a look –

Step 1: Outline Your Cleaning Needs

Before choosing the company, outline your cleaning needs. Knowing your needs will help you understand which provider will benefit you.

While outlining the cleaning needs of your premise, you need to consider different factors, such as –

• The type of cleaning service you want.
• Do you want a one-time deep cleaning or regular maintenance?
• How frequently do you want the service?
• Any specific areas you need the cleaning in? etc.

Also, focus on your budget to choose the perfect service. Consider any specific concerns you may have. Understanding and outlining these needs can help you get close to your options and choose the perfect cleaning partner.

Step 2: Research on Commercial Cleaning Companies

Now that you have understood and defined your cleaning needs, you must start researching the companies. How?

• Start researching by asking for recommendations from friends, colleagues, or others who use these services.
• Conduct online searches and visit websites for different services, facilities, offers, etc.
• Look for customer reviews to learn what their customers say about them.

Take notes on what you find, such as their services, experiences, certifications, and other related details. Conducting this research can help you gain valuable insights and choose the perfect company for your needs.

Step 3: Check for Licenses and Insurance

Your employees, tenants, and visitors' safety should be your priority. You don't want to introduce any additional hazards after hiring a commercial cleaning service, right?

Before hiring any company, remember to ensure they have proper licenses and liable insurance. Ask the company for proof before hiring them. If the company doesn't want to provide you with the details, they may not have proper licenses and insurance. In this case, you should find another commercial cleaning company.

Having a license means the company has met the standard regulations set by the state. There are different regulations like –

• CDC (Centers for Disease Control and Prevention),
• HIPAA (Health Insurance Portability and Accountability Act), etc.

Also, insurance can protect you from accidents and damage during cleaning.

Step 4: Ask About Employee Screening and Training

Remember to check the company's employee screening and training procedures and make sure they conduct a proper background check on their employees. You don't want anyone related to drugs or any other illegal activities in your building, right?

Also, you may want to make sure they provide advanced cleaning and safety protocols training to their employees. If they don't, why bother hiring a professional team? You can also clean without any training.

But without training, you won't know the cleaning methods. Also, you won't know what is dangerous and what is safe. Cleaning needs potentially dangerous chemicals and equipment. So ensure they give proper training, as these can help you get the highest standard of cleaning and ensure safety.

Step 5: Consider Green Cleaning Practices

Is environmental sustainability a priority for you? Then, ask the company you're looking for if they have green cleaning practices.

Ensure they use eco-friendly products and are committed to reducing their environmental impact. Remember these specific needs and priorities when choosing your commercial cleaning partner.

Evaluating these requirements will help you select a reliable and trustworthy partner that meets your building's needs.

Step 6: Get a Quote

When hiring a professional cleaning service provider, get a quote from each company you are considering. This will help you understand and explain your business needs.

Yes, these cleaning companies will customize their cleaning plans. However, if you don't understand your building's needs, how would you explain what you need?

Trying a quote will give you a better understanding. You can also walk away if the quote doesn't meet your requirements. So, remember to choose a company that meets all your needs.

Step 7: Ask About Pricing and Policies

Remember, it's essential to understand the company's pricing and policies. Get a detailed breakdown of the contract. You have to know where and how your money is used. What if they're overcharging? A good company will be transparent about its pricing and policies.

Also, remember to ask about their cancellation policies and any additional fees or charges that may apply. This will help you create a budget beforehand so that you won't have to worry about finding excess money in an emergency.

Step 8: Check Their Customer Support Facilities

Lastly, choose a company with a good customer service reputation. Look at the company's customer testimonials. They will help you understand how well the company supports its clients.

Make sure they have a 24/7 support system. It will help you connect easily during an emergency cleaning report or disaster.

Also, a company with good customer support facilities will be responsive to your problems, which will help them meet your expectations.

Hire Sterling Cleaning – Your Trusted Commercial Cleaning Company

To sum up, choosing the right commercial cleaning company requires more research. We hope these steps can help answer your "how to choose a commercial cleaning company" question. Take the time to do your research, and don't hesitate to ask questions.

You can also visit Sterling Cleaning Services for your commercial cleaning needs. We have local cleaning experts, eco-friendly products, and competitive pricing. We believe in listening to our clients and customizing our services to their business cleaning and maintenance needs.

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