What services does Sterling Cleaning Services offer?

Sterling Cleaning Services offers a comprehensive suite of commercial cleaning solutions tailored to meet the diverse needs of businesses in New York City. Our services include:

  • Daily Office Cleaning: Regular cleaning services to keep your office space neat and tidy.
  • Carpet and Upholstery Cleaning: Deep cleaning of carpets and upholstery to remove dirt, stains, and allergens.
  • Window Washing: Professional window cleaning for clear and streak-free windows.
  • Floor Maintenance: Cleaning, polishing, and maintenance of all types of flooring including tile, hardwood, and vinyl.
  • Specialized Cleaning Services: Customized cleaning for specific industries such as healthcare, education, hotel, building cleaning, superintendent, day porter, event cleaning, fitness studio, coworking, daycare, museum and retail cleaning services.

What areas do you serve?

We proudly serve commercial clients throughout the five boroughs of New York City: Manhattan, Brooklyn, Queens, the Bronx, and Staten Westchester. Our service area ensures that businesses across NYC can benefit from our expert cleaning solutions.

Are you insured?

Yes, Sterling Cleaning Services is a fully insured commercial cleaning company in NYC. This provides our clients with peace of mind, knowing that they are protected against any potential liabilities while we perform our services.

What is included in your standard office cleaning package?

Our standard office cleaning package covers a broad range of tasks designed to keep your office environment clean and healthy:

  • Dusting and Wiping: All surfaces including desks, tables, and counters.
  • Vacuuming: All carpeted areas to remove dirt and debris.
  • Mopping: Hard floors are mopped to maintain cleanliness and shine.
  • Restroom Cleaning: Comprehensive cleaning and sanitization of restrooms.
  • Trash Removal: Emptying and replacing liners for all trash bins.
  • Kitchen and Break Area Cleaning: Cleaning of countertops, sinks, and appliances.

Can you provide cleaning services after office hours?

Yes, we understand the importance of minimizing disruption to your business operations. Therefore, we offer flexible scheduling options, including after-hours and weekend cleaning services, to ensure your office is cleaned at a time that suits you best.

Do you offer eco-friendly cleaning options?

Absolutely. We are committed to promoting a healthy and sustainable environment. Upon request, we use environmentally friendly non-toxic cleaning products and practices to reduce our ecological footprint and ensure a safe workplace for your employees.

Can you tailor your cleaning services to fit our specific needs?

Yes, we specialize in creating customized cleaning plans that align with the specific needs and budgets of our clients. Whether you require more frequent cleanings, specialized services, or have unique cleaning requirements, we will work with you to develop a tailored solution.

How do you handle special cleaning requests?

We are happy to accommodate special cleaning requests. Simply communicate your needs to our team, and we will ensure that they are met. Our goal is to provide flexible and comprehensive cleaning solutions that exceed your expectations.

How do you ensure the quality of your cleaning services?

Quality assurance is a cornerstone of our service delivery. We implement regular inspections and quality checks to ensure our high standards are consistently met. Additionally, we welcome client feedback and use it to continuously improve our services.

What happens if we are not satisfied with a cleaning service?

Your satisfaction is our top priority. If you are not satisfied with any aspect of our service, please contact us immediately. We will address the issue promptly and take necessary steps to resolve it to your satisfaction.

How do you determine the cost of your services?

Our pricing is based on several factors including the size of the area to be cleaned, the frequency of cleaning, and any specific services required. We offer free estimates to provide transparent and fair pricing. Contact us for a detailed quote tailored to your needs.

Do you require long-term contracts?

We offer flexible contract options, including month-to-month agreements. This flexibility allows you to choose a commitment level that works best for your business and provides the ability to adjust services as needed.

Are your cleaning staff trained and background-checked?

Yes, all our cleaning staff undergo thorough background checks and receive extensive training to ensure they meet our high standards of service. This includes training in the latest cleaning techniques, use of cleaning equipment, and safety protocols.

How do you handle security for after-hours cleaning?

We take security very seriously, especially for after-hours cleaning. Our staff is trained to follow strict security protocols, including ensuring all premises are securely locked and alarmed after cleaning. We also coordinate with your security team to adhere to any additional security measures required.

How can we get started with Sterling Cleaning Services?

Getting started with Sterling Cleaning Services is easy. You can reach out to us via the following methods:

  • Phone: Call us at (212) 803-3328 to speak with a representative.
  • Email: Send your inquiries to hello@sterlingcleaningnyc.com.

For any additional questions or to request a customized cleaning plan, please reach out to us directly. We look forward to serving your cleaning needs in NYC and Westchester!